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Service Guarantee
515 Reeceville Road
Coatesville, PA 19320 USA
Phone: 1-484-639-2399
Fax: 1-661-554-5775
We realize that no one is perfect, however we do place high expectations on ourselves. When we don’t deliver to our, or your high standards, we feel we owe you a full and satisfactory recovery.
We want to EARN and KEEP your business! We strive to meet your individual needs and deliver products and services at the highest levels possible. We are committed to developing a long-term, mutually satisfying relationship . . . and we guarantee it.
We provide a 30-Day, 100%, Money Back Guarantee (Due to "Try Before You By" and subscriber service provisions, our Guarantee DOES NOT apply to TeamSpeak Subscription Server Hosting)
With Brandywine IT Services hosting, you can rest assured that you will receive 100% satisfaction. If you are not completely satisfied with our service in the first 30 days of your accounts activation date, we will refund all the fees you paid, including setup fees, with no questions asked. This guarantee does not apply to bandwidth over-usage charges, or Stand-Alone TeamSpeak Server Packages.
The majority of hosting companies only offer a partial 30-day money back guarantee. Either they don't refund your setup fees, the current months charges, they may charge a "cancellation" fee, or even not honor their money-back guarantee at all!
As a valued customer, you have the opportunity to fully use your account for 30 days without ANY Risk! If at any time during the first 30 days you find you are dissatisfied with our services and wish to look elsewhere, we will issue A FULL 100% REFUND, INCLUDING SETUP FEES (except as previously described).
All hosting plans (except as previously described) with Brandywine IT Services include our "Zero-Risk" and "No Questions Asked" Policy. You receive a FULL REFUND of your money, including ALL fees paid, including setup fees, if written notice (via direct E-mail, payment cancellation, or Postal Mail) of account cancellation is received prior to the expiration of your first 30 days.
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